Steve MacGill

Steve MacGill OCM Expert / Consultant / Mentor / Advisory Board Member Greater Chicago Area Summary Innovative Change Management expert, leader and mentor, with a 20+ year track record of success in Delivering Sustainable Change. Actively gives back both financially (10% of annual revenue) and in time (pro bono mentoring). Sample client list: Liberty Mutual Insurance, CNA Insurance, CUNA Mutual, Citizens Insurance, XLCatlin Insurance SafeAuto Insurance, McDonald’s, Toshiba Europe, Ernst & Young, National City Bank, GM Electromotive, Haworth, Radian Group, Wawanesa Insurance Specialties: Business Development and Sales Support (OCM) Practice Development (OCM) Mentoring (OCM) Delivery (OCM) OCM Strategy and Plan Large Scale, Global Technology Adoption Business Transformation OCM Project Turnaround and Recovery Develop client competency in OCM Experience The CARA Group, Inc. 1 year 11 months CARA Consulting Advisory Board Member January 2022 – Present (1 year 6 months) United States OCM Talent Advisor August 2021 – Present (1 year 11 months) United States Sandcastle Change Advisory Board Member February 2021 – Present (2 years 5 months) Independent Consultant Independent Consultant May 2017 – Present (6 years 2 months) Greater Chicago Area Industry focus: Consulting Partnering with Boutique and Top Tier Consulting firms to SELL and Deliver sustainable change in Business Transformation, Technology adoption, Project recovery, and Large Scale, Complex OCM program leadership. Qualifications: Beyond the tools…. Expertise that only years spent in OCM can produce. Very active role in the sales process….and with a very high close ratio Insurance industry expertise and focus Experience with all popular OCM methods and approaches Attractive cost on a pay as you go basis Experience with Core insurance technology platforms, and the business transformation they enable Experience with complex, large scale, transformational OCM projects History of delivering measurable results Experience with OCM and Ideation, accelerated product development, business development, and innovation labs Big 5 background Giving back. Commitment to contribute 10% of all profits to charity Successful OCM project recovery (turnaround) Centric Consulting National OCM Practice Lead July 2016 – May 2017 (11 months) Greater Chicago Area With a goal of growing the National OCM practice and ensuring sustainable benefit for our clients, worked in partnership with local client leadership and business service line executives to establish and grow the national OCM practice area, including: Effectiveness and relevance of tools, methods, and approaches Alignment with select service areas to ensure successful and seamless solutions to clients Quality assurance Capgemini Director / OCM Practice Leader / Insurance November 2009 – July 2016 (6 years 9 months) Greater Chicago Area Responsible for ensuring the adoption of and sustainable performance for our clients’ large scale complex system and operating model transformations. Responsible for the sale and delivery of Organization Change Management (OCM) projects in Capgemini’s Insurance Practice. Responsible for development of the methods, tools, capabilities, resources, go to market strategy, sales collateral, and growth of the Organization Change Management discipline in Capgemini’s Insurance practice. PeerSight Executive Director July 2005 – November 2009 (4 years 5 months) Founded this startup company that grew revenue and equity value for member firms. PeerSight was recognized as a change management and strategic execution solution in Gary Harpst’s book, Execution Revolution. McDonald’s Independent OCM Advisor to Leadership May 2002 – July 2005 (3 years 3 months) Increased ROI by ensuring adoption for Strategic Global Technology offerings Inforte Principal 1999 – 2002 (3 years) Served clients by successfully translating business strategy into internet capability for new products, services and improved operating performance CNA Insurance Vice President CNA Consulting Group 1996 – 2000 (4 years) Converted client’s business strategy into operations Leadership role in the growth and effectiveness of this EPMO Created internal OCM competency, approach and tools used by CNA EY Management Consultant July 1993 – August 1996 (3 years 2 months) Sold and delivered OCM engagements to clients across multiple industries Member of Ernst & Young’s OCM faculty. Training and developing internal and external client resources. Education The University of Kansas Bachelor of Business Administration (B.B.A.), Business Administration and Management, General